Tracking order

Order Tracking at TechTiang

How to Track Your Order

  1. Order Confirmation: After placing your order, you'll receive an order confirmation email containing your order details and tracking number (when available).
  2. Processing Time: Most orders are processed within 1-2 business days. During peak seasons, processing may take slightly longer.
  3. Shipping Notification: Once your order ships, you'll receive a shipping confirmation email with your tracking number and carrier information.
  4. Tracking Your Package: Use the provided tracking number to monitor your shipment's progress.

Tracking Your Package

We recommend using these reliable third-party tracking services to monitor your shipment:

17Track

A comprehensive global package tracking platform that supports most international carriers:

  • Visit 17Track website
  • Enter your tracking number in the search field
  • Click "Track" to view your package status

Common Tracking Questions

Why isn't my tracking number working?

Tracking numbers may take 24-48 hours to activate in the carrier's system after shipment. If it's been longer, please contact us at [email protected].

My package shows as delivered but I haven't received it

First check with neighbors or your building management. If still missing, contact us at [email protected] within 3 business days.

How long does international shipping take?

Delivery times vary by destination and carrier, typically ranging from 7-21 business days for international orders.

Need Further Assistance?

If you have any questions about your order status that aren't answered by tracking information, please email our support team at [email protected] with your order number and we'll be happy to help.