Privacy policy

Information We Collect

TechTiang collects the following types of information when you use our website:

  • Personal Information: Name, email address ([email protected]), shipping/billing address, and payment details when you make a purchase.
  • Device Information: IP address, browser type, operating system, and device identifiers for analytics and security purposes.
  • Usage Data: Pages visited, products viewed, and interaction with our website to improve user experience.
  • Cookies: We use cookies to remember preferences and analyze site traffic. You can manage cookie settings in your browser.

How We Use Your Information

Your data is used for the following purposes:

  • Processing and fulfilling your orders for headphones, smartwatches, projectors, keyboards/keycaps, and speakers.
  • Providing customer support via email ([email protected]).
  • Improving our website functionality and product offerings.
  • Sending transactional emails (e.g., order confirmations) and, with your consent, marketing communications.
  • Complying with legal obligations and preventing fraudulent activities.

Data Sharing and Disclosure

We do not sell your personal information. Data may be shared with:

  • Service Providers: Payment processors, shipping carriers, and IT support for operational purposes.
  • Legal Compliance: When required by law or to protect our rights and safety.
  • Business Transfers: In case of mergers or acquisitions, with notice to users.

Data Security

We implement industry-standard measures to protect your information:

  • Encryption (SSL/TLS) for data transmission.
  • Secure storage with access restricted to authorized personnel.
  • Regular security audits and updates.

Despite our efforts, no method of online transmission or storage is 100% secure.

Your Rights

Under GDPR, CCPA, and other applicable laws, you may:

  • Request access to or deletion of your personal data.
  • Opt out of marketing communications.
  • Withdraw consent (where applicable).
  • Lodge complaints with a data protection authority.

To exercise these rights, contact us at [email protected].

Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

Children's Privacy

We do not knowingly collect data from individuals under 16. If you believe a child has provided us with information, please contact us immediately.

Changes to This Policy

We may update this policy periodically. Continued use of our website constitutes acceptance of the revised terms.

Contact Us

For privacy-related inquiries, email [email protected].