Faq

Shipping & Delivery

What are your shipping options?

We offer standard and express shipping to most countries. Delivery times vary by location and shipping method selected during checkout.

How can I track my order?

Once your order ships, you'll receive a confirmation email with tracking information. You can also contact us at [email protected] for assistance.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery for unused products in original packaging. Please email [email protected] to initiate a return.

How long do refunds take?

Refunds are processed within 5-7 business days after we receive your returned item. The time for the refund to appear in your account depends on your payment provider.

Product Information

Are your products covered by warranty?

All our electronics come with a minimum 1-year manufacturer's warranty. Some premium products may have extended warranty coverage.

Do you offer technical support for products?

Yes, our support team can assist with basic troubleshooting for all products purchased from TechTiang. Contact us at [email protected] for technical inquiries.

Payment & Security

What payment methods do you accept?

We accept major credit cards, PayPal, and select digital payment methods. All transactions are securely processed.

Is my payment information secure?

Yes, we use industry-standard encryption and never store your full payment details on our servers.

Other Questions

Do you ship internationally?

Yes, we ship to most countries worldwide. Some product restrictions may apply based on local regulations.

How can I contact customer service?

For any questions not covered here, please email our support team at [email protected]. We typically respond within 24 hours.

Headphones
Smartwatch
Projector
Keyboard/Keycap
Speaker